2504 Steps to closing your Facebook account.
(edit: Thanks Julien, for introducing me to the awesome destructive power of Digg.) ;)
Yes, it's true! I finally managed to close my Facebook account. It was a long, arduous road - the hardest part was slaying the Gorgon on level 16 - and I'm glad it's finally over.
If you, cherished reader, are wondering why I would do such a thing, then wipe those potato skins off the top of your Bananarama tour t-shirt and keep reading:
I already left Flickr, Myspace, Youtube, and most of the other similar web services because they want to eat our babies. The process was fairly straightforward for each of those (Though Flickr ends it with a pretentious fuck-off: "Thanks for using Flickr. See ya!" Whatever. Goddamn wankers).
Facebook, however, was a much more interesting endeavour. You see, you can't really close your Facebook account once you open it; you can only deactivate it, which I somehow missed when reading their 913 page privacy policy:
Changing or Removing Information
Access and control over most personal information on Facebook is readily available through the profile editing tools. Facebook users may modify or delete any of their profile information at any time by logging into their account [though we don't provide any means to delete more than one item at a time, which is about as enjoyable as having your nose picked by Andre the Giant]. Information will be updated immediately. Individuals who wish to deactivate their Facebook account may do so on the My Account page. Removed information may persist in backup copies for a reasonable period of time [Eternity is reasonable!] but will not be generally available to members of Facebook and by 'generally', we mean sometimes, and by 'members of Facebook', we don't mean our corporate and government buddies named Clives or Dustin who come golfing with us on the second tuesday of every month, after the Freemason meeting].
Emphasis mine.
When I first wanted to leave Facebroke after seeing an ex-flame post ridiculous badly photoshopped pics of her in a bikini , I must've missed the subtle distinction between 'DEACTIVATE' and 'CLOSE MY FUCKING ACCOUNT YOU GODDAMN CAPUCHINS'.
Maybe it was a gremlin in the system, but I kept receiving emails from Facebook - I couldn't find out how to leave their subscription list. I kept digging until I tried logging in again with my 'deactivated' account. To my surprise, they sent me an email telling me how to 'reactivate' my account - meaning that Facebook still kept a copy of all of my personal data, indefinitely. No offense, guys, but what the fuck?
It's one thing when I choose to leave a web service (Flickr, Youtube) because I don't want them profiting from my content. It's another when they prevent me from leaving. Is this really the only choice we have left? Shitty web companies vs. shitty web companies that keep and distribute your personal data ad infinitum even when you request your account to be closed?
As it turns out, I had to 'contact' facebook and ask them how to delete my account, only to find out that I have to manually delete every single minifeed item, friend, post, wall writing, etc by hand, one-by-one, or else they will refuse to close your account. When you're a member of the Internet High Society as I am, you find that you have thousands of these items to delete.
Here's the complete transcript of the conversation I had with "Lucy From Facebook". You'll find me tedious, boring, petty, and acting like the douchebaggiest dick you'll ever know. In other words, it's just like meeting me in person.
Hello,
I've recently "deactivated" my Facebook account, but cannot find a way
to completely delete my account.I would like all of my information to be wiped from the facebook
servers.Please delete my account en related information in its entirety (my
account email address is steven [at] stevenmansour.com), or send me
instructions on how to do so myself.Thank you for your time,
s.
Hi Steven,If you deactivate, your account is removed from the site.
However, we save all your profile content (friends, photos,
interests, etc.), so if you want to reactivate sometime, your
account will look just the way it did when you deactivated. If you
do want your information completely wiped from our servers, we
can do this for you. However, you need to remove all profile
content before we can do this. Once you have cleared your
account, let us know and we'll take care of the rest.Thanks for contacting Facebook,
Lucy
Customer Support Representative
Hi Lucy,
I've removed all profile content from my account as per your request.
Now, please go ahead and completely delete my account
(steven [at] stevenmansour.com).The procedure to close an account on Facebook is needlessly convoluted
and unclear. To bring itself inline with privacy policies dictating good
behaviour on the web (see http://www.privacyinternational.org/ ), it
would be a good idea for Facebook to give users a one-step option to
close / delete their account instead of just 'deactivating' it, which is
misleading (if not blatantly dishonest) to users.Please let me know when my account has been completely destroyed.
Thank you,
Steven Mansour
Hi Steven,I apologize, but you have not completely deleted all of your
information. You still have incoming and outgoing messages,
wall posts, mini-feed stories, friends, and contact information
remaining on your profile. Once you have completely removed
all information from your account, I will permanently delete it for
you.Thanks for contacting Facebook,
Lucy
Customer Support Representative
I'm sorry, but it is unreasonable to expect users to manually delete,
one-by-one, each and every bit of information / friends / "notes" / wall
writings that they've posted or that other users have posted on their
accounts. It would take me hours to delete each wall post and feed
story.It would be far easier for you to simply delete my account - and asking
me to manually erase each entry is unnecessary.At this point, you have two choices:
- You can stop giving me the run-around, and just delete my account so
that everyone will be happy, or- You can refuse to comply with your own privacy policy and user
standards, in which case I will be forced to escalate this situation.Please advise,
Steven Mansour
Hi Steven,I apologize for any inconvenience, however this is our privacy
policy for permanently deleting accounts. I am unable to delete
your account unless you have personally removed all of your
information. You may either completely clear your account so
that I can finish this process for you, or you can leave your
account deactivated. Let me know if you have further questions.Thanks for contacting Facebook,
Lucy
Customer Support Representative
Lucy from Facebook,
I've removed all my private data.
Close my account.
s.
Hi Steven,We have processed your request. Let me know if you have any
further issues.Thanks for contacting Facebook,
Lucy
Customer Support Representative

Now, most people won't get why this is such a big deal. But it is a big deal. Your personal data, especially on the web, is something that will be increasingly valuable to corporate and government interests - and increasingly important (and, perhaps, difficult) to protect.
I'm reminded of being at the SaveTheInternet.Com party in Memphis (Christ, what the fuck is a "YouTuber"?) where everyone was giving each other handjobs over how they spread the message about Net Neutrality and beat the telecoms with the help of Google and Yahoo. They didn't realize that they helped win the battle, but in doing so, they lost the war. They turned a blind eye to their supposed allies and failed to apply the same yardstick to measure privacy neutrality as they did to network neutrality. Google is ranked as one of the worst privacy firms on the net.
I don't know about you, but I like the idea of being in charge of my own private data, and controlling access to it accordingly. There will be lots of interesting battles fought over this in the next few years, so whatever you do, make sure you think long and hard about just how open you want to be with you own privacy - and whether others will treat it with the same respect as you do.
This handy chart should help you decide who to trust with you data and how to stay ahead of the curve on the interweb of the future:





Comments
Nameless
July 24, 2007 - 7:46am
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That's pretty funny. I particularly enjoyed the handy food
That's pretty funny. I particularly enjoyed the handy food chain reference guide. Have you been working out? & I feel certain that lolcats should have been on there somewhere.
Nameless
July 24, 2007 - 8:05am
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and your commenting system makes me want to gouge my eyes out
and your commenting system makes me want to gouge my eyes out with a spoon
Nameless
July 24, 2007 - 8:22am
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i submitted this to digg, it's that awesome. i'm not sure yet
i submitted this to digg, it's that awesome. i'm not sure yet whether your comment system makes me want to gouge my eyes out, though.
stevenmansour
July 24, 2007 - 8:44am
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Ella: I have been working out, thank you for noticing! Thanks
Ella: I have been working out, thank you for noticing!
Thanks Julien.
Re: Eye-spoon-gouging: Really? What's wrong with the commenting system? Is it the captcha? The rich text editor?
Nameless
July 24, 2007 - 8:44am
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comment system does not want me to gouge eyes.
comment system does not want me to gouge eyes.
Nameless
July 24, 2007 - 8:59am
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Thanks for sharing, and what you think of the link from my
Thanks for sharing, and what you think of the link from my name?
I don't actually see any issue, providing I don't form a bank heist Facebook group for my next project.
Nameless
July 24, 2007 - 9:00am
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Shit, wrong link (sorry) here try
Shit, wrong link (sorry) here try this:
http://www.chrishambly.com/node/141
stevenmansour
July 24, 2007 - 9:56am
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Hi Chris, Yeah, we discussed that a while back. It's just one
Hi Chris,
Yeah, we discussed that a while back. It's just one more reason why I simply choose not to be a part of these kinds of things.
s.
Nameless
July 25, 2007 - 12:58am
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dude you had me giggling on this one! i am almost throwing up!
dude you had me giggling on this one! i am almost throwing up! (Not sure if its the drugs or the laughing):/
Nameless
July 25, 2007 - 2:23am
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One of the ways I recently found out to remove all your
One of the ways I recently found out to remove all your Facebook data in one sweep (ok...maybe not in one, but in like seven steps instead of 1032) is to open another, entirely new Facebook account with no data in it, remove yourself from any networks in your previous account, and then de-activate it. Then, in your new Facebook account, change the primary e-mail address to the one associated with the old Facebook account. Since Facebook uses email addresses as the usernames for logging-in purposes, the next time you login to your new account, it will display a message asking you to confirm deleting all data related to your email address (read old Facebook account).
And since your new account has no data in it whatsoever, you can then email the Facebook people to delete the new one too.
This method involves opening a new email account but with so many (and so many crappy) web-mail services, that should hardly be a problem. I tried this method a month back (trust me...there are some crazy girls out there!!), so I am only 87% sure technique will wokr. It worked back then, but their policy might have changes by then. So let me know how this works out.
And then, in the precious time we saved being away from Facebook, we can plan a guirella army to prevent Facebook from taking over the world..just kidding...no...seriously...
--
Mudit
Nameless
July 25, 2007 - 5:52am
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Surely there is something in the Data Protection Act which
Surely there is something in the Data Protection Act which covers this.
I beleieve that upon request any holder of personal/sensitive data must provide you with a copy of the data and/or edit and/or delete it as desire.
I had a problem with Yahoo!, more specifically the Yahoo! Answers section. They removed a question of mine claiming I had violated the terms of use, when prompted to provide details of the question and which parts of it broke the terms of use I recieved a lame response telling me that it was in their terms of use that they do not have to provide reasons. To which I replied with a request of all personal data and posts made by myself that was held on their system. I sent that email just over 2 months ago...still no response.
It seems that these big companies don't care about the law, their users, their users privacy... all they want is money... money... money. One small person isn't going to win a lawsuit against them over a miniscule amount of data held on their systems. The internet is becoming a bad place...it just get's worse :(
P.S, I don't see any problem with the commenting system, works well for me :)
Nameless
July 25, 2007 - 7:24am
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So I take it you're not going to Facebookcamp Montreal then?
So I take it you're not going to Facebookcamp Montreal then?
stevenmansour
July 25, 2007 - 7:45am
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Maybe as a protester?
Maybe as a protester? ;)
Nameless
July 25, 2007 - 9:54am
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That would be awesome. Put some egg on their facebook etc..
That would be awesome.
Put some egg on their facebook etc..
stevenmansour
July 25, 2007 - 1:15pm
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Are you going?
Are you going?
Nameless
July 25, 2007 - 3:11pm
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I try to stay away from anything with camp in the title on
I try to stay away from anything with camp in the title on principle. Unless the camp in question involves nifty cocktails and drag-queens. Seriously, no. I don't think I would enjoy it.
Why does your captcha work and mine doesn't???
Oh yeah and also yours work but it always thinks my first answer is wrong always.
Fkucking captchahs[as
Nameless
July 26, 2007 - 1:53am
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Sorry to break it to you.. but there was a FAR easier and
Sorry to break it to you.. but there was a FAR easier and quicker way of getting all of your Facebook data erased than what you had to go through....
 I have several college friends that have had their facebook accounts terminated due to violations of service. I think you have 2 warnings and then they close your account. The warnings I know where for the following reasons:
1.- opened a facebook group called "stanford biatches you ain't hot" (someone complained, facebook took down the group, and sent a warning to each admin)
2.- uploaded an album full of pornographic material (same story, someone complained, etc, etc)
Nameless
July 26, 2007 - 2:10am
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Nitrostar, they only deactivate you for that. your information
Nitrostar, they only deactivate you for that. your information would be locked into their servers forever since you can't login.
Nameless
July 26, 2007 - 4:14am
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That was an awesome article Steven. A person must stand up for
That was an awesome article Steven.
A person must stand up for one's rights even if some Facebook employee named Lucy is being a pain in the ass.
The main reason why I am still at Facebook is to talk to people that I saw like 10years ago.
Now Myspace is the biggest load of bullsh$t in the world.
Peace
stevenmansour
July 26, 2007 - 6:40am
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You might be right, and a few people mentioned that possibility
You might be right, and a few people mentioned that possibility both here and on digg.
But like mentioned below, there's no way to know if they really erase your data or if they just deactivate your account.
Besides, there should always be a 'close your account' button, and if I had done it the easy way, I wouldn't have been able to write the article. :)
stevenmansour
July 26, 2007 - 6:44am
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Thanks very much Duey! I do think it's a privacy rights issue.
Thanks very much Duey!
I do think it's a privacy rights issue. I don't think Lucy was being a pain in the ass (if anyone was, I was); she was just following orders and doing her job. I'm pretty sure she had to ask her supervisor to read every response before replying.
Yeah, it was neat to find people from high school on Facebook, but that novelty faded quickly for me.
There will always be something new coming... myspace, facebook, twitter, etc etc etc ad nauseum. None of them will last, even when they got bought out for exorbitant amounts of money by yahoogle.
"When all the Facebooks have faded into dust, my blog will still be left standing." ;)
stevenmansour
July 26, 2007 - 6:00pm
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That seems like a good idea... I haven't tried it though, and I
That seems like a good idea... I haven't tried it though, and I don't think I will. But I'd be interested of someone else tried this now to see if it still works.
A guerilla army to prevent Facebook from taking over the world is a great idea... let's start a facebook group about it! ;)
Nameless
July 29, 2007 - 12:36pm
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One question: why couldn't you just remove all information from
One question: why couldn't you just remove all information from your profile, and change its email address to a nonexistent one? They might hold all your current information indefinitely, but I'm quite sure they don't hold backup records of what your information *used* to be, indefinitely.
stevenmansour
July 29, 2007 - 1:38pm
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Well, in both cases I need to 'remove all information' from my
Well, in both cases I need to 'remove all information' from my profile, so once I've reached that point, why not just go ahead and close my account?
Nameless
July 30, 2007 - 2:46am
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Dude, no one golfs after a Freemason meeting. They take place
Dude, no one golfs after a Freemason meeting.
They take place at night, it's tradition. Maybe after a charity breakfast, as they're wont to do...(I was a mason for years. I stopped attending after I took up an agnostic Buddhist view. Not in-line with the oath I took, so I couldn't honestly be a member)
In any case, here's my solution for the time being: I don't do anything online that I wouldn't want the world at large to know. I'm also a firm believer in copyleft, so do what you will with my images, but don't claim it's yours(I have witnesses...)!
If something must be really private, I use coded hints about it and then tell the person IN PERSON or on the phone.
Google is so damned convenient, and overall they do good things. They're not perfect. I did a little research when I saw that they were scanning my email for ads(which I've actually clicked a few times...not that great of stores...), but the policy seems sound.
Facebook always seemed creepy, and some recent stuff I've learned about them confirms that.
stevenmansour
July 30, 2007 - 5:15am
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I'm quite certain that some people golf after Freemason
I'm quite certain that some people golf after Freemason meetings.
I'm just being dumb.
"Not doing anything online that I wouldn't want the world at large to know" isn't a solution, it's a cop-out. If everyone kept following that we'd be restricting our free speech to the point where we'd be afraid to say anything that offended Facebook or Google.
Re: Google, overall, they do not do good things. Any company that grows to their size and controls as much information that they do needs to be treated with caution. If you want to use their services, feel free. But I find them as 'creepy' as you find Facebook.
Nameless
August 3, 2007 - 11:21am
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I still have no interest in FB (it went from non to less than
I still have no interest in FB (it went from non to less than none!). My stuff is on Flickr and I use Gmail, however... I am slowly learning more about some of these issues, and, well... what solution is there for a non developer? You summed it up beautifully ("Is this really the only choice we have left? Shitty web companies vs. shitty web companies that keep and distribute your personal data ad infinum even when you request your account to be closed?").
My question is, what is someone like me to do? Someone who knows basic html stuff, but no more, someone who is not quite stupid or uninformed, but who has a lot of work to do and a family to care for (ie no extra time)? I can follow instructions, I installed my sql db for my WP blog, etc., but I'm at a loss as to how I could, for example, organize my pics online, allowing for comments and links like Flickr does, without doing everything manually (and at this point, shelling out more dollars for some service is not a possibility) or bugging someone like you 25 times a day -- something I don't enjoy: I want to be able to deal with own shit. I just feel at a loss, like us "ordinary folk" (and sorry I don't include you in this particular ordinariness!) have a choice between bowing out completely or being royally screwed. Y'know? (Hey! The Internet is all grown up: it's turned into the real world! Great...) I would kinda like another option... Thoughts, ideas, redemptions?
Nameless
August 12, 2007 - 10:11am
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Forget Facebook. The new threat for MySpace is YUWIE.. you get
Forget Facebook. The new threat for MySpace is YUWIE.. you get paid when people view your profile. Clever idea, giving advertising revenue back to the user. You also get paid for the profile views of people you refer. Check it out here.
Nameless
August 13, 2007 - 12:14am
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Haha, nice story. Did you consider just polluting your Facebook
Haha, nice story. Did you consider just polluting your Facebook so much they get pissed out and delete it for you? I can't imagine them deactivating it, considering that you could then simply reactivate it with a login. On second thought, they might keep your info anyways. 'Teva. PS: What's the issue with people knowing your name and who you're friends with? Unless you are a criminal or a ninja I don't see the point of keeping that info private.
Nameless
August 17, 2007 - 4:17am
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Interesting article. Try also this one. Change your email
Interesting article.
Try also this one. Change your email address in your account settings and delete the old one.
Theoritically you should be able to connect with your new email only. However the old one still works to connect to your account.
This shows how Facebook does not delete any of your personnal details from its database.
Nameless
August 20, 2007 - 6:08am
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I boycott facebook; From day 1 and until it's waning
I boycott facebook;
From day 1 and until it's waning popularity death I will continue to boycott it - although jumped into facebook through my boyfriends account (with his permission) on a curiosity to what the fuss/fad was all about - I was bored after 30 minutes of 'cyber-stalker'-esque urges to check out what people I'd, intentionally, lost contact with were doing.
My boyfriend prior to this found about about the 'deactivation' rather than deletion of the account.
A database is a database is a database - all links and relationships between tables do not need to be removed for deletion to occur in 1 table, namely the user account! so why does it have to be this way for Facebook?
Nameless
August 22, 2007 - 4:13pm
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I'll try it. I asked how to delete my profile and I got the
I'll try it. I asked how to delete my profile and I got the same template responce. I'll give it a go this weekend after pasting the link to this blog as a reason why I want to get off Facebook. I waisted so much time on Facebook. Â
Nameless
August 26, 2007 - 3:47pm
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I've attempted to do as Mudit suggested. I didn't see a delete
I've attempted to do as Mudit suggested. I didn't see a delete response, but it seemed tdelete my info anyways. I've asked customer service tp delete all accounts associated with both e-mail (message sent from both as well. I'll keep you posted as to my success or lack thereof ;)
Brian.
Nameless
August 27, 2007 - 1:09pm
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What email address do I send my request to delete my existing
What email address do I send my request to delete my existing account. By your story, I've deleted all my info, mail, pics, etc. Thank you for this blog. It was extremely helpful and informative.
Nameless
August 28, 2007 - 10:14am
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I would also like to know what email you used to contact
I would also like to know what email you used to contact facebook to have the account deleted. I have tried info@facebook.com...but get an autoreply message. I don't want an auto reply message, I'd like to get hold of some person and have them delete this dumb account. I have already deleted all other information from my account.
Thanks
stevenmansour
August 28, 2007 - 10:43am
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Yeah, they don't delete any of it from their servers, they just
Yeah, they don't delete any of it from their servers, they just obfuscate it. It's as if they keep 'revisions' of all your old / changed data every time you edit something, which is scary for many other reasons.
stevenmansour
August 28, 2007 - 10:47am
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Hi everyone, Here are the unpublished email addresses I was
Hi everyone,
Here are the unpublished email addresses I was contacted by from Facebook:
comment-info-rt@facebook.com
privacy@facebook.com
info@facebook.com
Just hit all of them and hopefully someone will get back to you. ;)
stevenmansour
August 28, 2007 - 10:48am
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Yeah, let us know what goes down. Did you get a response from
Yeah, let us know what goes down. Did you get a response from Customer Service yet?
stevenmansour
August 28, 2007 - 10:52am
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Yeah, the whole system is setup in a very creepy (to me,
Yeah, the whole system is setup in a very creepy (to me, anyway) pyramid scheme-esque (I'm at the top, my friends are below me, and their friends are below them, etc) hierarchy centered around the user. I also find it incredibly boring and not useful.
You're right - there's no technical reason whatsoever to prevent me from deleting my account, so why are they so goddamn keen on keeping one person's account data forever? Your guess is as good as mine, and it's a disturbing thought.
Nameless
August 28, 2007 - 12:53pm
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I just got one now! ------------------------------- Hi
I just got one now!
-------------------------------
Hi Brian,
Sorry for the delay. Â Your account has been deleted.
Thanks for contacting Facebook,
Roy
Customer Support Representative
Facebook
--------------------------------------
I can't log in using either e-mail I used, so it's definitely more than just "deactivation". Mind, I also sent e-mails to them saying I would post ANYTHING to my page, if they didn't. :)
So, it worked! You guys are great! Thanks for the tips gang!
Brian.
P.S. I just don't get anyone who doesn't care about their privacy. It's the road to totalitarianism.Â
Nameless
August 29, 2007 - 10:51am
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thanks...im still receiving an automated email though. i am
thanks...im still receiving an automated email though. i am hoping someone will respond to me soon. i have been doing this for two or so days now...and have sent several emails. and nothing as yet. how long did you have to wait to get a response??
stevenmansour
August 29, 2007 - 12:09pm
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Cool! Interesting how 'Roy' replaced 'Lucy'. Your guerilla
Cool!
Interesting how 'Roy' replaced 'Lucy'. ;)
Your guerilla tactic of "Or else I'll post crap to my page!" was pretty smart too - wish I'd thought of that. :)
stevenmansour
August 29, 2007 - 12:10pm
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From Facebook, I sometimes had to wait 2 - 3 days for a
From Facebook, I sometimes had to wait 2 - 3 days for a response. If it takes longer, I'd simply write them back again, making sure to CC all the addresses.
Nameless
August 29, 2007 - 1:40pm
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thanks..i got through..got it deleted! yay
thanks..i got through..got it deleted! yay
Nameless
August 31, 2007 - 9:31am
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I really would like them to change their privacy policies, and
I really would like them to change their privacy policies, and to add a "delete" function. I did find the site fun, but not at that sort of price.
Nameless
September 12, 2007 - 3:11am
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respekt!
respekt!
Nameless
September 14, 2007 - 6:55pm
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The german facebook-clone studiVZ, which is crappier in any
The german facebook-clone studiVZ, which is crappier in any other aspect, at least provides an option for complete account deletion...
Nameless
October 3, 2007 - 4:40pm
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Howdy gang I recienty joined the gang of folks ttrying to get
Howdy gang I recienty joined the gang of folks ttrying to get my account info on facebook removed. I went in and deleted my information thankfully on had it a few months and wasn't that busy. sent them an email asking to remove the account and got this response. Hi Ian, I see that you have deactivated your account. In the future, please feel free to use the 'report' buttons located near most pieces of content on the site to report people or offensive material to Facebook. If you are not able to use the report buttons for any reason, please write to us at info@facebook.com with a link to the person or offensive material and a description of the problem. We will then review this material and take the appropriate action. Of course, these reports will be kept confidential. If you reactivate your account, your profile will be restored in its entirety (friends, photos, interests, etc.). Reactivating the account simply requires that you log in with your email and password. Let me know if you have any further questions. Thanks for contacting Facebook, Diego Customer Support Representative Facebook are they any other steps I should take to getting my info removed peramently I reciently saw reports about third party useage of my info thank god I never filled out my personal info on the site. Our ISP rogers wants us all to go to that flicker thing I won't be using it they got rid of there shared photo section I kinda read their web site privacy and was disgusted.
Nameless
October 22, 2007 - 10:05pm
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Is it at all possible that
Is it at all possible that people who wish their accounts deleted, have their information saved in the Facebook server archives for the purpose of including these "inactive but saved" profiles in any member count done by the company, in an effort to give inflated membership numbers for the purpose of making Facebook seem to be growing? Facebook has had its' sights set on overtaking Myspace for some time. It is my hypothesis that they keep your accounts in their archives for this exact purpose. Again, just an educated guess. Thoughts or comments anyone?
stevenmansour
October 22, 2007 - 10:38pm
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That's an interesting
That's an interesting hypothesis, but I think they'd get called out on it. Although in the theory they can easily lie about it, and I wouldn't put it past them.
At any rate, if it's the case, it's a 'best' case... :\
Nameless
October 25, 2007 - 3:20am
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Inspired by your page I
Inspired by your page I decided to "fight" Facebook from the inside, and started a group called "How to permanently delete your facebook account" that is gaining fast in popularity.
More and more people are getting concerned with Facebook's privacy issues.
For everyone still member of the site, here's a link to the group.
http://www.facebook.com/group.php?gid=16929680703
stevenmansour
October 25, 2007 - 10:19am
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That's definitely very
That's definitely very interesting - and I don't have to bring up the irony of creating a Facebook group for people to leave Facebook. ;)
I'd be curious to see:
a) how many people join this group;
b) if it actually has an effect on people closing their accounts;
c) if it gets shut down by Facebook.
Keep us posted - and maybe post a screenshot of something of the group homepage for those of us who don't have facebook? :)
Nameless
November 14, 2007 - 5:01am
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Hi! Thanks for this post. I plan to follow your footsteps soon,
Hi!
Thanks for this post. I plan to follow your footsteps soon, mainly because I dislike FB's privacy policy but also because I'm a bit too addicted to it and it gives me social stress.
Did you have to delete only those wall posts which were on your own wall or also those which you had written on someone else's wall? And what about comments on someone else's pictures, notes and stuff like that - did you have to delete those too? Is there any easy way to even see where you have commented?
stevenmansour
November 14, 2007 - 7:53am
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Hi Wavemaid, I think I had to delete everything - including
Hi Wavemaid,
I think I had to delete everything - including things I'd written on other people's walls. I can't quite remember though, and I think that they may have eased up on it since I wrote this article. Try deleting only your own items first, and then writing them. That might work.
Good luck!
Nameless
November 14, 2007 - 12:04pm
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Let's see if I can get my Facebook deleted... meanwhile... Look
Let's see if I can get my Facebook deleted... meanwhile...
Look at this series! http://pyyno.temppeli.org/amerik/index.html
Nameless
November 14, 2007 - 9:27pm
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Yes does anyone know what info about you, if any, they store on
Yes does anyone know what info about you, if any, they store on their servers even after you delete your account? I keep emailing to ask and I keep getting the same "all info is removed from the site after account deletion"
stevenmansour
November 14, 2007 - 11:48pm
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Hopefully all info is deleted, but there's no way to be sure.
Hopefully all info is deleted, but there's no way to be sure. Just ask them to specify the difference between "Server" and "Site" in your next email.
Nameless
November 15, 2007 - 12:38pm
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They closed my account in one day, ok that I had already
They closed my account in one day, ok that I had already removed all the crap. It has to be considered however, that maybe removing that crap is necessary in order to not to break some of their apps, which may be badly coded. Anyway, I do think the privacy policy of Facebook has an orwellian stench to it. I register with a false name and junk email later, to see how it develops. By the way, I think the estimates of 50 million facebook users widely circulating in the media are exaggerations, the true figure must be way lower, and even form that, all the users who have been "forced" to register by their buddies but who have never logged in since should still be substracted. On the whole, I think that privacy considerations on the whole are a big issue in the internet, but facebook is not the whole face of the devil.
Nameless
November 17, 2007 - 8:02pm
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I found the "How to Permanently Delete Your Facebook Account"
I found the "How to Permanently Delete Your Facebook Account" group on Facebook. I then came to this site. I worked my ass off deleting every piece of information possible, raising my security settings to the highest possible level, changing my name to John Smith and associating a new (created solely for this purpose) E-mail address with the account. I then still E-mailed the above-listed addresses and received a response the next day saying that all of my account information had been deleted.
Oh, and I made my blog private, delted my MySpace, Photobucket and deactivated my YouTube account (YouTube leaves your channel page up and also requires you to delete your videos individually first, but at least they tell you). And just for good measure I'm going to change my E-mail address and delete the old one.
Nameless
November 19, 2007 - 1:36pm
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It *is* possible to get Facebook to close your account without
It *is* possible to get Facebook to close your account without deleting everything first, see:
http://blogs.sun.com/alanbur/entry/how_to_leave_facebook
http://blogs.sun.com/alanbur/entry/how_to_leave_facebook_followup
stevenmansour
November 19, 2007 - 10:44pm
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Hi Alan, Yeah, from reading your posts, seems like you did
Hi Alan,
Yeah, from reading your posts, seems like you did things the right way, as opposed to my whining and moaning. I hope this trend sees increased pressure on Facebook and their ilk to at least match the rest of industry in terms of privacy policy and data management, because now, they're lagging behind pretty bad.
Nameless
November 24, 2007 - 4:49am
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Well, does "i removed all my private data" imply that you
Well, does "i removed all my private data" imply that you actually DID delete every little post etc??
What a pyrrhic victory that would be.
Answer me this please.
stevenmansour
November 24, 2007 - 7:20am
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Yes I did, and it was, as you say, a pyrrhic victory, but worth
Yes I did, and it was, as you say, a pyrrhic victory, but worth the price. If all this debate about Facebook's privacy issues eventually forces them to fall in line and give users a way to opt-out of their system, then it was all well worth it. :)
Nameless
November 25, 2007 - 8:58pm
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hey there, thanks for the "workaround" of how to get rid of
hey there,
thanks for the "workaround" of how to get rid of your FB account. i will definitely try to wipe out all of my information ever posted on FB.
tho there is one question remaining:
what about the third-party-applications-companies ? who let you install their api by giving them your data...? is your data also erased here ?
cheers
stevenmansour
November 25, 2007 - 11:57pm
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Hi Olaf, The 3rd party apps question is a valid one, but also
Hi Olaf,
The 3rd party apps question is a valid one, but also one that I can't answer. I suppose it depends on where and howh these 3rd party apps store their information, which isn't something I know (or am particularly interested in).
Please let us know what your experience is, however.
Nameless
November 26, 2007 - 2:46pm
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How on earth did you find someone to contact. I am currently in
How on earth did you find someone to contact. I am currently in the process of deleting all of my facebook data, but there is no piece of information anywhere on the site about how to actually get my account _deleted_
stevenmansour
November 26, 2007 - 5:57pm
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Hi Arve, As mentioned previously, the 3 addresses I copied on
Hi Arve,
As mentioned previously, the 3 addresses I copied on all my dealings with facebook are:
comment-info-rt@facebook.com
privacy@facebook.com
info@facebook.com
Yeah, they layer their site in such a way that it's supremely difficult to get contact information.
Good luck!
s.
Nameless
November 27, 2007 - 3:00pm
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You realize that they make it hard so that if a predator was to
You realize that they make it hard so that if a predator was to be convicted the authority's can find out how he did it or track him down?
stevenmansour
November 27, 2007 - 4:27pm
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Nope, that's bullshit. It has nothing to do with tracking
Nope, that's bullshit. It has nothing to do with tracking pedophiles or predators, especially on Facebook, which has an older crowd, than, say, Myspace.
Nameless
November 29, 2007 - 12:11pm
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Hello, I am in the process of trying to delete my facebook
Hello,
I am in the process of trying to delete my facebook account - not just deactivate it but delete everything on it.
I followed the advice of a post on here by 'Fed up with FB' about changing the email addresses.
I did just this and now have a new empty (and now deactivted) account with facebook under my old accounts email address.
Does this now mean that everything is gone off my old account?
I also emailed them to delete this new account and I got an email back saying I could deactivate it. I told them I already had and wanted everything deleted as I will not be returing and hence do not want my information stored.
So, I am wondering if anyone can give me insight into if all the stuff from my old account is really gone now?
Thanks for your help with this. This page has proved to be extremely helpful in my quest.
stevenmansour
November 29, 2007 - 1:09pm
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Hey there, I can't testify as to whether or not Facebook really
Hey there,
I can't testify as to whether or not Facebook really deletes your data using the "empty email" method mentioned in the comments here previously. However, based on Facebook's behavior with this stuff in general, I think it's a safe bet to say that they still kept all your data... somewhere.
At this stage, I think it's safe to say that your best option is to file a complaint with TRUSTe about your problem. If enough of us complain (for legitimate reasons, of course), then it could force Facebook to step back into line with regards to how they treat our personal information.
Hope this helps - good luck!
Nameless
November 30, 2007 - 10:29am
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You're a shitty, unfunny, stupid, Maddox knock off.
You're a shitty, unfunny, stupid, Maddox knock off.
stevenmansour
November 30, 2007 - 11:27am
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Thank you for your comment! I don't know who Maddox is, but I
Thank you for your comment! I don't know who Maddox is, but I will definitely keep an eye out for him. :)
Nameless
December 1, 2007 - 10:27am
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Now what you need to do is re-open your account with the same
Now what you need to do is re-open your account with the same username and email and see if they "fill in" the blanks and use information from your previous account. Better yet, fire off another email and flat out ask if they have any of your personal information still on their servers.
Nameless
December 3, 2007 - 5:02pm
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I was able to get my account completely deleted (without
I was able to get my account completely deleted (without actually having to remove anything manually) by e-mailing privacy@facebook.com, telling them that I planned to violate the terms of service by eg uploading bestiality. Now when I try to sign in I get the following message:
Incorrect email/password combination.
Facebook passwords are case sensitive. Please check your CAPS lock key.
I'm sure they keep a record of my crap somewhere. Which is really disturbing.
Nameless
December 6, 2007 - 7:41pm
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Hey thanks guys, the e-mail switching trick mentioned here
Hey thanks guys, the e-mail switching trick mentioned here finally got my facebook account deleted! I left them this message as I deactivated my fake account:
I made this account to make my other account get deleted. Feel free to delete this account too since I'm not coming back. I got nothing good out of this place (just some shallow contact with "friends" I have better ways to communicate with than using this site); also I'm tired of all the shitloads of utterly useless group/applications invitations, those things spread like cancer, I would get tons of those every day, even when I blocked the damn things. So yeah I have nothing useful to do here and I don't think anyone else does really, good riddance and have fun making further use out of our shitty society's collective stupidity
Nameless
December 8, 2007 - 5:55pm
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... you still have your facebook link in the footer
... you still have your facebook link in the footer
Nameless
December 9, 2007 - 5:43pm
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Nice fuckin art-icle. its a good one. came across it trying
Nice fuckin art-icle. its a good one. came across it trying to cancel facebook account. ass goblins.
Nameless
December 13, 2007 - 1:33am
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Thank you so much for your help in 'deactivating' my facebook
Thank you so much for your help in 'deactivating' my facebook account. I was so over it and couldn't work out how to get myself out of it!
Thanks again.......
stevenmansour
December 13, 2007 - 10:22am
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I planned to violate the terms of service by eg uploading
Yeah, I imagine the Facebook bestiality group wouldn't be the kind of publicity they'd want.
Huh? Where? I've never had any link like that.
Nameless
December 14, 2007 - 4:26pm
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Facebook absolutely retains your personal data. The
Facebook absolutely retains your personal data. The government, first and foremost, and probably groups with money who want to work on mass purchase scales, will at some time want access to that data. Even beyond the visible life of Facebook will be the business they do with what they have after.
Fighting the Man or the grid probably just got that much harder if you got on Facebook. Sux.
stevenmansour
December 18, 2007 - 12:15pm
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Well, that's not as crazy as it sounds. Other failed .coms have
Well, that's not as crazy as it sounds. Other failed .coms have done the same.
Nameless
December 21, 2007 - 6:41pm
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I opened a facebook account about a month ago just to check it
I opened a facebook account about a month ago just to check it out. Today I decided I was fed up with all the stupid invitations for applications, requests, posts and "your friend did this", "the other one did that" and so forth. But, oh what a surprise, when I decided to delete the account I only had the option to deactivate it. Before proceeding I looked up in the www about deleting the account and came across this site. Well I did everything stevenmansour suggested and my account was (or wasn't really?) deleted. I actually sent the e-mail at privacy(at)facebook.com telling them I deleted all personal data in the account and wish to have it removed. I got a reply within a few hours from another three-letter named employee (Joe, Pam, Sam etc!) that my account was removed from their systems (or at least this is what they claim!) Anyway when I tried to login afain it didn't say anything about reactivating my account.
Thanks for the advise!
Nameless
December 27, 2007 - 6:59am
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Hi again, here's an update of the current status of my group
Hi again,
here's an update of the current status of my group "How to permanently delete your facebook account" as requested.
a) There are currently 2440 members of the group and an additional 1436 who hasn't replied to invitations.
b) Although it's hard to tell if it has an actual effect, I have received a lot of positive feedback. Some from people wanting to delete their account immediately, some joining the group for "future reference". Actually quite a few PMs from people wanting ME to delete their account! :P
c) I haven't received any response/warnings from Facebook's staff.
Here's a screenshot: http://www.freeimagehost.eu/image/69c3611819605
I semi-regularly post updates to the group about Facebook's "evil deeds" and public apologies, but don't actually encourage people to leave Facebook. (That would be, as you point out, mindbogglingly ironic! :) ). I just promote the idea that IF one would like to leave, it should be as simple as clicking a button...
For those of you still members of Facebook and interested in the group, check it out here: http://www.facebook.com/group.php?gid=16929680703
Happy new year!
Nameless
December 28, 2007 - 9:40pm
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Hey, my account has been disabled for apparent misuse. How can
Hey, my account has been disabled for apparent misuse. How can i go about deleting all my data, even though now i actually cant login. Data Protection Act is such a great act in UK but dnt know how much i can use it with Facebook.
Nameless
December 29, 2007 - 9:19am
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How can you be sure your personal profile/information is
How can you be sure your personal profile/information is deleted? Facebook can have your information backed up somewhere else. I absolutely believe that Facebook is functioning with the government and/or the freemason-secret society/NWO groups and cataloging all you idiots personal information. Your birth date, hometown, who you know, who you are related to, what you like to eat, your likes/dislikes, your relationships, your thoughts, your actions are all being watched.
Go ahead and throw away your freedom and privacy - [facebook] it's "hip" and "cool"
stevenmansour
December 31, 2007 - 4:15pm
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Magnus: Thanks for the update! Yeah, it is pretty ironic as you
Magnus:
Thanks for the update! Yeah, it is pretty ironic as you say... but it's a cool idea nonetheless, and it's amazing that you have so many members already! Very cool. Keep up the good work.
Has:
As of right now, you're out of luck when it comes to accessing your private data (even just to delete it). I thought UK privacy laws were better too (at least better than our pitiful Canadian ones), but enforcement seems to be a whole other issue.
Incognito:
That's just the thing - there is no way to be sure. I don't know if I believe in the rabbit hole as deeply as you do, but we agree that people are giving up way more than they are getting back by using an incredibly lame social networks such as Facebook.
Nameless
January 5, 2008 - 3:57pm
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haha, i love how my name is "incognito" that's actually my
haha, i love how my name is "incognito" that's actually my favorite word in a way, anyway. I salute you for this awesome post or whatever it was. WOW. it was so entertaining. I would say better than harry potter books because I actually read every word of this! Kudos to you man. So, even though our facebook is like say completely private, facebook can still access our things? That sucks! It sucks even more for those losers that have their cell phones, land lines, and addresses on there, thinking it's all "private." Anyway, I have one more question. So, the events I create and I give away my address, phone numbers are stored? So, if I delete my events, will it be permanently deleted? Once again, thanks for this post. haha.
stevenmansour
January 5, 2008 - 10:43pm
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Hey 'Incognito', Thanks for your comment - glad you enjoyed the
Hey 'Incognito',
Thanks for your comment - glad you enjoyed the post. Yeah, Facebook and their employees can still see whatever, whenever on your profile. And you're also right about how crazy it is that people put all their contact information on there as well.
I'm not sure about how it works with events, but I wouldn't give Facebook the benefit of the doubt at this point - I'm convinced they just store everything.
Nameless
January 7, 2008 - 12:55am
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Hey, Thank you so much for this post! You have no idea what a
Hey,
Thank you so much for this post! You have no idea what a big help it's been.
I got a facebook about 9 months ago and kept the damn thing, quite unwillingly for the past 9 months, because I have had no way of deleting it..that was until I found you & came across this post!
So thanks again!
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