Customer service can be pretty hit-and-miss around these parts. In the past couple of weeks I had some of the best and worst customer experiences I can remember.

1 - The Running Room, Sherbrooke Street, Westmount.

I've started running again. However, my father had 'appropriated' my 4-year-old pair of Asics Gel runners to do his gardening because they're comfortable. As all the other shoes I own are either dress shoes or zero-support-Converse, I needed to buy a new pair. I know enough about sports to understand the importance of buying a shoe that fits and supports your foot properly, and I knew which brands I wanted to stay away from. Your shoes say a lot about you: